FAQs
Frequently Asked Questions (FAQs) — Khaku
1. What products does Khaku offer?
Khaku offers a wide range of fashion apparel including dresses, tops, t-shirts, hoodies, jackets, sweaters, jeans, pants, skirts, shorts, two-piece sets, jumpsuits, activewear, loungewear, and sleepwear. Our collections are designed for both everyday wear and special occasions.
2. Where is Khaku located?
Khaku is a USA-based online fashion store, serving customers across the United States with modern and affordable clothing.
3. Do you ship across the United States?
Yes, we ship to all locations within the United States. Delivery times may vary depending on your location.
4. How long does shipping take?
Orders are processed within 1–2 business days, and delivery typically takes 3–7 business days.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
6. What is your return policy?
We offer a 14-day return policy. Items must be unworn, unused, and in original condition with tags.
7. Do you offer exchanges?
Yes, exchanges are available. Contact us and we’ll guide you through the process.
8. What if I receive a damaged or incorrect item?
Please contact us within 48 hours with your order number and photos. We will resolve the issue quickly.
9. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shopify secure payments.
10. How do I choose the right size?
Use the size guide on each product page. If unsure, choose one size up.
11. Can I cancel or change my order?
Yes, but only before the order is shipped. Contact us immediately.
12. Do you restock items?
Yes, popular items are restocked regularly.
13. Are your clothes true to size?
Most items fit true to size, but check the size chart for accuracy.
14. Do you offer discounts?
Yes, we run promotions and seasonal sales. Subscribe to stay updated.
15. How can I contact Khaku?
📧 Email: info@khaku.store
📞 Phone: +1 918-786-7865
⏰ Hours: Monday – Saturday | 9 AM – 6 PM (EST)
16. Is my information secure?
Yes, we use secure encryption to protect your data.
17. Why choose Khaku?
We offer stylish, comfortable, and affordable fashion with reliable service across the USA.